Privacy Policy
Last updated: 1 April 2026
1. Information We Collect
We collect personal information you provide directly: name, email address, phone number, nationality, business activity details, and documentation submitted for your setup.
We also collect technical data automatically: IP address, browser type, pages visited, and referral source. This data is used for analytics and site improvement.
2. How We Use Your Information
To deliver the services you have requested — company formation, visa processing, banking introductions, and related support.
To communicate with you about your setup progress, important updates, and relevant service information.
To improve our website, services, and customer experience through aggregated analytics.
3. Data Sharing
We share your information only as necessary to deliver our services: with UAE government authorities (for licence and visa applications), banking partners (for account introductions), and trusted service providers who assist in our operations.
We never sell your personal information to third parties. We never share your data for marketing purposes without your explicit consent.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, access controls, and secure data storage.
Despite our best efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Typically this is 7 years from the end of our engagement.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at info@dubaiconnect.com.
You may opt out of non-essential communications at any time by contacting us or using the unsubscribe link in our emails.
7. Cookies
Our website uses essential cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You can control cookie preferences through your browser settings.